Privacy Statement

Wine Concierge through its dealings with you (through its website and generally) obtains information about you. If you deal with Wine Concierge you agree to do so subject to the terms of this privacy policy. This privacy policy forms part of Langton's Terms and Conditions of trading.

1.Legal Capacity

You must have legal capacity including being over the age of 18 to use Langton's services.

2.Information Collected

We collect your personal information to fulfil your order and we do not pass names, addresses and other contact details to third parties other than to contracted mailing houses bound by a Confidentiality Agreement. Your records held by us are available for your personal inspection by contacting us on our number and verifying your identity. Contact information - we require this (your name, postal and email address) for accounting, billing and shipping purposes for your use of our services. Customer behaviour - we collect information about your bidding, buying and selling behaviour.

3. Use of Information

We use information to assist us in understanding our customer's requirements and to improve and expand the services we offer.

When you order, we need to know your name, e-mail address, mailing and delivery address, credit card number and expiration date. This allows us to process and fulfil your orders and to notify you of your order status.

You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyse site usage, improve our content and product offerings and customise our site's content, layout and services. These uses improve our site and better tailor it to meet your needs.

From time to time, we will send you e-mail offers, we need only a name and e-mail address. If you would rather not receive these special offers, please let us know by sending an email to, or calling us on +61 3 9428 4499, or writing to us at either of the above addresses.

Any of your details that we hold are available for your personal inspection by contacting us on our number and verifying your identity. Langtons welcomes your questions and comments on our privacy policy. Please send e-mail to

We may also use information to resolve any dispute with you or (if necessary) to enforce Langton's rights under its Terms & Conditions of trade.

4. Disclosure

We may be obliged by law to disclose information that you provide to us. You authorize us to do this.

We do not provide your information to third parties for their own selling, marketing or research purposes. In particular, Langton's will not provide any confidential information to third parties by way of customer lists that could be used by those third parties.

5. Your Member ID and Password

You are responsible for your Member ID and Password. You must keep them confidential. Do not disclose them to third parties.

If you are concerned about the security of your Member ID contact us to change it. You can change your Password yourself on this site at My Account/ My Profile.

6. Changes to your Personal Information

If any of your personal information changes (for example your contact details) please promptly advise us of the changes by sending an email to or calling us on +61 3 9428 4499, or writing to us at either of the above addresses.

If you cease to be a customer of Langton's we will retain information about you in our records.

7. Credit Worthiness

Langton's, its employees and agents, may from time to time need to make enquiries to investigate your credit worthiness including the making of enquiries of persons nominated as trade referees, bankers or other credit providers. You hereby authorise such persons to disclose to Langton's such information concerning your credit worthiness which is within their possession and which is requested by Langton's.

Langton's shall not provide such information to any other party save as required by law.

8. Security

Langton's uses current industry standard security practices to operate its systems including its website. We use the latest 40-bit digitally signed SSL certificated security. Credit card details are encrypted during transmission. Langton's does not store your credit card details. We use our best endeavours to ensure the security of any personal information that you provide to us.

9. Amendment

Langton's may change its privacy and confidentiality procedures from time to time. A copy of Langton's current privacy policy will be posted on its website and a copy can be provided upon request.

10. In Summary

a.We are committed to protecting your privacy.

b.We use the information we collect on the site to make shopping at Langtons possible and to enhance your overall shopping experience.

c.We do not sell, trade or rent your personal information to others.

d.If you never want to receive any announcements or special offers from us, please let us know by:

1. clicking here to change your details on-line.

2. sending an email to

3. calling us on +61 3 9428 4499.

4. writing to us to either of the above addresses.